Effective Date: [Insert Date]

By using EasyRecharge.online, you agree to the following terms and conditions. Please read them carefully before initiating any recharge or bill payment on our platform.

🔁 Recharge Processing Time

• Every recharge takes approximately 1 to 10 minutes to process.

• Delays may occur due to:

  • Network operator systems

  • Technical checks to apply any special or personalized offers

• In rare cases, it may take up to 30 minutes, depending on operator response time.

🚫 No Refund Policy After Recharge is Initiated

• Once a recharge or bill payment is successfully initiated, no refund will be provided under any circumstances.

• Please double-check your number/operator and plan before confirming payment.

❌ Failed Transactions

• In case a transaction fails after payment, the amount will be automatically credited back to your EasyRecharge Wallet.

• Refunds are not processed to bank accounts or UPI IDs for failed transactions.

• Wallet refund processing time: 15 minutes to 24 hours.

💰 Cashback Policy

• Eligible recharges and bill payments will receive 1% cashback.

• Cashback is credited to your EasyRecharge Wallet within 24 hours of a successful transaction.

• If cashback is not received within 24 hours, please:

  • 📧 Email us at support@easyrecharge.online

  • 💬 Use our Live Chat feature available on the website

🔒 User Responsibilities

• You are responsible for entering accurate recharge details including mobile/DTH number, operator, and plan.

• We are not responsible for incorrect recharges due to user error.

🔧 System Downtime or Maintenance

• Scheduled maintenance or operator-related outages may cause temporary disruption in services.

• We strive to notify users in advance whenever possible.

⚖️ Legal & Liability

• EasyRecharge.online shall not be held liable for delays or failures in recharge due to issues beyond our control, such as telecom outages, third-party API errors, or payment gateway disruptions.

• Any misuse or suspicious activity on your account may result in suspension or blocking of services.

📬 Customer Support

For help, complaints, or cashback-related queries:

• 📧 Email: support@easyrecharge.online

• 💬 Live Chat: Available on our website

• 🕒 Support Hours: 8 AM to 11 PM (GMT +5.30), Monday to Sunday

📢 Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time. Updated terms will be posted on this page, and continued use of the platform implies acceptance of the revised terms.